Anyone who’s eer worked in customer service have a go at its damn well that a uncivil customer becomes worse serve . Why ? Would you be motivated to help oneself out soul who was rude, patronizing or outright abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth remembering that social movement desk agents wield a lot of power in a hotel.
Nothing encourages people to sit gloomy and loosen quite the likes of nutrient and drinkables . So consider having things to eat and tope on offer in your lobby place . It’ll go a hanker way in converting it from a simple passage space to the abuzz epicentre of your prop.
Special petitions . Say you bed the aroma of the hotel shampoo or you’d wish an additional match of the plush hotel sliders and you asked housework for more . A nice tip shows your appreciation.
Define Your Target Market Before you can begin planning your micro-hotel, you motive to identify who your target market is . This will assistance you make up ones mind the placement, size, and amenities of your business . For exercise, are you catering to families, twins, or business travelers ? Will your guests be in the first place from the local area, or testament they come from out of town ? Once you realize your point commercialize, you can commence to orient your business plan to meet their of necessity.
