Write a mention . If you dont leave a tip (or evening if you do), writing a thank-you greenback to your housekeeper is one way of sharing your admiration . You get no idea how much a note way to them, says Ed Bell, theater director of housekeeping at a Westin near Chicago . A thank-you note gos so far, because their job is ungrateful for what they do.
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Measuring client service performance with customer service appraises is the best way to ease off areas of melioration for your hotel; its too a keen way to find out where you surpass . The majority of customers delimitate service by how speedily and expeditiously their yield was addressed and fixed . Take your surveys seriously and include your staff in the process.













