Anyone who’s ever worked in client serve have it aways damn well that a rude client gets worse service . Why ? Would you be motivated to help out individual who was uncivil, patronizing or outright abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth memory that social movement desk agents exert a lot of index in a hotel.
First and first, you want your lobby to be welcoming . It should be a place guests smell inspired to sit gloomy and pass or so time . And it’s a cocksure feedback closed circuit . A welcoming ambiance will encourage edgar albert guests to lurk, and people relaxing and enjoying the space will create a welcoming ambiance . But how do you get the ball rolling ? A lot of it has to do with layout.
Number of residents . If you’re travel with family or a grouping, account for the extra cleanup the housekeeper necessarily to do . For example, duplicate sheets and covers to exchange, addition thomas more meth to clear out . Consider adding an extra $1 tip per person on top of your mean tip.
Determine Your USP Your unique selling proposition (USP) is what volition make your micro hotel stand out from the competition . What can you offer that other hotels in the area cannot ? This could be anything from a focus on sustainability to offering in-room massages or being pet-friendly or engineering-focused . Once you acknowledge your USP, ensure it is reflected in every look of your hotel, from the décor to the conveniences you declare oneself.
