Anyone who’s eer worked in client service have a go at its tinkers damn well that a uncivil client gets worse serve . Why ? Would you be motivated to help out soul who was uncivil, patronizing or instantly abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth remembering that movement desk agents maintain a lot of power in a hotel.
Nothing encourages people to sit grim and loosen quite the likes of food and drinks . So consider having things to eat and tope on offer in your lobby space . It’ll go a long way in converting it from a simple transition blank space to the buzzing epicenter of your property.
Time your engagement . On any given day, prices can fluctuate based on whether the hotel thinks it testament be able to fill up its rooms for the dark . Your best time to book is normally within 24 hours of the stay, when hotels slash prices to avoid vacant suite, but that creates a lot of uncertainness and isnt ideal when youre travel in an unfamiliar situation.
Determine Your USP Your unique selling proposition (USP) is what will get your micro hotel stand out from the competition . What can you offer that other hotels in the area cannot ? This could be anything from a focus on sustainability to oblation in-room massages or being pet-friendly or engineering-focused . Once you acknowledge your USP, assure it is reflected in every look of your hotel, from the décor to the comforts you propose.
