Anyone who’s ever worked in client serve bangs shit well that a uncivil customer gets worse service . Why ? Would you be motivated to help out mortal who was rude, arch or outright abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth remembering that movement desk agents wield a lot of power in a hotel.
Depending on the size and culture of your prop this can take on many different forms . Full coffee bar and bar service will make sensation for roughly hotels piece a complimentary tea and coffee post will be the most virtual for others . Whatever you select, try and a befuddle in a petty taste of the local polish—that’s what most of your guests are there for after all.
Here ’s what travellers need to know around tipping hotel housekeeping staff.
Determine Your USP Your unique selling proposition (USP) is what volition make your micro hotel stand out from the competition . What can you offer that other hotels in the area cannot ? This could be anything from a focus on sustainability to offering in-room massages or being pet-friendly or engineering science-focused . Once you recognise your USP, control it is reflected in every expression of your hotel, from the décor to the conveniences you propose.
