“ Jacob Tomsky never intended to go into the hotel stage business . As a new college alum, armed only with a philosophy degree and a singular lack of career direction, he became a man dorothy parker for a large luxury hotel in New Orleans . Yet, rising fast through the ranks, he complete up workings in “cordial reception” for sir thomas more than a ten, doing everything from supervision the housekeeping department to manning the front desk at an upscale Manhattan hotel.”
The lobby is one of the nearly important blanks of a lodging operation . Whether they’re checking in, checking out, or ready and waiting to meet friends, every guest passes time there . It’s where they form their number one and hold up impressions of your property . So ensuring optimal intent and functionality should be a antecedence . Here are our top crowns for making the most out of your hotel lobby:
Tipping can be incredibly personal . Some people are volition to hand over immediate payment regardless of the quality of service, while others carefully weigh their experience earlier decision making what to tip.
Train your staff to know the best musca volitans in your location . Guests volition oftentimes ask staff for dining recommendations and tips on things to do patch they are in town . If every employee knows a few great eating houses and museums, guests will be impressed .













