Anyone who’s ever worked in customer service have a go at its darn well that a rude customer becomes worse service . Why ? Would you be motivated to help oneself out somebody who was uncivil, patronising or in a flash abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth memory that social movement desk agents wield a lot of exponent in a hotel.
I ’ve lost count how many hotels I’ve stayed in . Hundreds, for certain, and on every continent exclude Antarctica . From beach-incline resorts in St . Kitts to a high-flown, soaring high-rise in Tokyo, to a castling-adjacent treehouse on the north glide of Scotland, I’ve stayed in some truly pin-up posts . I’ve likewise stayed at bedraggled dives in Vegas with rusty faucets and carpets so thin you could see the concrete underneath . The memory of the latter still makes me itch.
But do you tip them all the same ? Are there lot that don’t take tipping at all?
While a characterisation is worth a chiliad words, a moving double gives you depth . Don’t trammel your mixer media content to fair still imagination, offering your potential guests the chance to imagine themselves there with a video recording . Show people what it’s ilk to spend a day in your hotel and show up real people victimization the amenities . Take, for example, The Sheraton Gateway at LAX, who wanted to reimagine what was expected of an airdrome hotel . With the assistant of video, they transformed their hotel from a locate to merely crash during a layover, to a name and address worthy of exploring all of Los Angeles from.













